Privacy Policy

Transora ยท Last Updated: June 29, 2026

Welcome to Transora ("Transora," "we," "our," or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Transora mobile application ("App") and related services.

By downloading or using the App, you agree to the practices described in this Privacy Policy.

๐ŸŒฑ Quick Overview
- Data minimized: We collect only what's needed for translation.
- Local-first: Most processing happens on your device.
- No data sales: We never sell your personal information.
- Your control: Permissions are optional and can be revoked anytime.

1. Information We Collect

Depending on how you use the App, we may collect the following types of information.

A. Information You Provide

You may voluntarily provide:

  • Text entered for translation
  • Voice recordings used for speech translation
  • Images selected for image translation (OCR)
  • Feedback or support requests
  • Email address (if you contact us)

We do not permanently store translation content unless necessary to provide the requested service or where required by law.

B. Automatically Collected Information

When you use the App, we may automatically collect:

  • Device model
  • Operating system version
  • Language settings
  • App version
  • Device identifiers
  • IP address
  • Crash reports
  • Performance diagnostics
  • Usage statistics

This information helps us improve the stability, security, and performance of the App.

C. Subscription Information

If you purchase a premium subscription through Apple App Store, Apple processes your payment.

We do not collect or store your payment card information.

We may receive:

  • Subscription status
  • Purchase receipt validation information
  • Subscription expiration date

2. How We Use Your Information

We use your information to:

  • Provide translation services
  • Process speech and image recognition
  • Improve translation quality
  • Maintain and improve the App
  • Diagnose technical problems
  • Respond to customer support requests
  • Prevent fraud and abuse
  • Comply with legal obligations

3. AI Translation Services

Some translation features may use third-party AI or cloud-based translation providers.

Translation requests may be securely transmitted to these providers solely for the purpose of generating translation results.

We require our service providers to protect your information and process it only for providing the requested services.

4. Camera, Microphone, and Photos

The App may request access to:

  • Camera โ€” Used only to capture images for translation.
  • Microphone โ€” Used only for voice translation and speech recognition.
  • Photo Library โ€” Used only when you choose images for translation.

These permissions are optional and can be disabled in your device settings.

5. Analytics

We may use third-party analytics services to understand how users interact with the App.

Analytics may collect:

  • App launches
  • Session duration
  • Feature usage
  • Device information
  • Crash information

Analytics data is used only to improve the App.

6. Advertising

The App may display advertisements.

Advertising partners may collect limited device information, including:

  • Advertising Identifier (IDFA)
  • Device identifiers
  • IP address
  • Approximate location
  • App interaction data

This information may be used to provide more relevant advertisements and measure advertising performance.

You can control personalized advertising through your device privacy settings.

7. Data Sharing

We do not sell your personal information.

We may share information with:

  • Cloud infrastructure providers
  • Translation service providers
  • Analytics providers
  • Advertising partners
  • Customer support providers
  • Legal authorities when required by law

All third parties are required to maintain appropriate safeguards for your information.

8. Data Retention

We retain information only as long as necessary to:

  • Provide the App
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Translation content is generally processed temporarily and is not retained longer than necessary.

9. International Data Transfers

Your information may be processed or stored on servers located outside your country of residence.

We take appropriate safeguards to ensure your information remains protected.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure.

11. Children's Privacy

The App is not directed to children under the age of 13 (or the minimum age required in your jurisdiction).

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise these rights, please contact us.

13. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know
  • Right to delete
  • Right to correct
  • Right to opt out of certain data processing where applicable

We do not sell personal information as defined by the CCPA.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

Our legal bases for processing may include:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests

15. Third-Party Services

The App may integrate third-party services including but not limited to:

  • Apple App Store
  • Apple In-App Purchase
  • Apple Sign In (if enabled)
  • Cloud translation providers
  • Analytics providers
  • Crash reporting services
  • Advertising networks

These services operate under their own privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be reflected by updating the "Last Updated" date.

Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy, please contact us:

App Name: Transora

Email: 379171680@qq.com