Transora Support

How do I use Transora?

Open the app, enter or select the content you want to translate, choose the target language, and Transora will provide the translation result.

Does Transora support voice translation?

Yes. If voice translation is available in your version of the app, you can use the microphone permission to translate spoken content.

Does Transora support image translation?

Yes. You can use the camera or photo library to translate text from images, if this feature is available in your version.

Why does Transora request camera, microphone, or photo access?

Transora may request these permissions only for related translation features:

• Camera: to capture images for translation
• Microphone: to support voice translation
• Photo Library: to select images for translation

You can manage these permissions in your device settings at any time.

How do I manage or cancel my subscription?

Subscriptions are managed through your Apple ID.

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID.
3. Tap Subscriptions.
4. Select Transora.
5. Manage or cancel your subscription.

How do I request a refund?

Refunds for App Store purchases are handled by Apple. Please visit Apple’s official refund request page or contact Apple Support.

How do I report a problem?

Please email us with the following information:

• Your device model
• iOS version
• App version
• Description of the issue
• Screenshots or screen recordings, if available